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Warranty Protection

Your Roof, Protected for Decades

As a CertainTeed ShingleMaster™ certified contractor, RoofOps offers extended warranty protection that non-credentialed contractors simply cannot provide. Our certification means your investment is backed by up to 50 years of manufacturer coverage.

PA HIC License #200014 · Veteran-Owned · CertainTeed ShingleMaster™

Dual Protection

Two Warranties, One Roof

Every RoofOps project comes with two layers of protection: the CertainTeed manufacturer warranty on materials, plus our own workmanship guarantee on the installation itself.

CertainTeed Manufacturer Warranty

Covers defects in roofing materials — shingles, underlayment, ridge caps, and other components. CertainTeed stands behind their products with coverage ranging from 25 years to Lifetime depending on the shingle line.

  • 100% of replacement materials
  • 100% of labor costs (during SureStart)
  • Tear-off and disposal (Lifetime shingles)
  • Non-prorated during SureStart period

RoofOps Workmanship Guarantee

Covers the quality of our installation — separate from the manufacturer warranty. If any issue arises from how your roof was installed, we make it right at no cost to you.

  • Installation quality assurance
  • Flashing and sealing integrity
  • Ventilation and underlayment installation
  • Photo documentation of every project
Standard Protection

CertainTeed SureStart™ Warranty

Every CertainTeed shingle comes with SureStart™ protection — their standard warranty that fully covers materials and labor for manufacturing defects during the critical early years after installation. This is included regardless of which contractor installs your roof.

SureStart Coverage by Shingle Line

Shingle ProductWarranty PeriodSureStart PeriodCategory
Grand Manor®Lifetime10 yearsPremium
Carriage House®Lifetime10 yearsPremium
Presidential Shake® TL+Lifetime10 yearsPremium
Landmark® TL+Lifetime10 yearsPremium
Landmark® PremiumLifetime10 yearsPopular
Landmark® ProLifetime10 yearsPopular
Landmark®Lifetime10 yearsPopular
Landmark® ClimateFlex®Lifetime10 yearsImpact-Resistant
NorthGate® ClimateFlex®Lifetime10 yearsImpact-Resistant
XT™ 2525 years5 yearsValue

Lifetime warranty is available to individual homeowners. For non-residential properties, the warranty period is limited to 40-50 years depending on the shingle line. After the SureStart period ends, coverage continues for shingles only at a prorated rate.

Why Credentials Matter

Contractor Certification = Better Warranty

Not all roofing contractors can offer the same warranty protection. CertainTeed's credentialing program rewards contractors who invest in training and quality — and passes those benefits directly to homeowners.

Non-Credentialed

Standard Contractor

Standard SureStart Only

10 years full coverage

  • Standard SureStart warranty (5-10 years)
  • Materials and labor for manufacturing defects
  • Non-prorated during SureStart period
  • No extended protection available
RoofOps Level

ShingleMaster™

RoofOps Certification

SureStart PLUS 3-Star & 4-Star

Up to 50 years coverage

  • Everything in Standard SureStart
  • 3-Star: 20 years full coverage (materials, labor, tear-off)
  • 4-Star: 50 years full coverage (adds disposal)
  • Transferable for 10-12 years
  • Requires Integrity Roof System installation
  • CertainTeed-trained and certified installers

SELECT ShingleMaster™

Top 1% of Contractors

SureStart PLUS 3, 4, & 5-Star

50 years + 25yr workmanship

  • Everything in ShingleMaster tier
  • 5-Star: 50 years coverage with workmanship guarantee
  • 10 or 25 year workmanship coverage options
  • Transferable for up to 15 years
  • Highest level of CertainTeed protection
Extended Protection

SureStart™ PLUS Warranty Tiers

When you choose an Integrity Roof System™ installed by a CertainTeed credentialed contractor, you can extend your coverage well beyond the standard SureStart period. Here's what each tier includes.

Feature
3-Star
★★★
✓ RoofOps
4-Star
★★★★
✓ RoofOps
5-Star 10
★★★★★
5-Star 25
★★★★★
Coverage Duration
20 Years
(10 years for XT25)
50 Years*
(20 years for XT25)
50 Years**
(25 years for XT25)
50 Years**
(25 years for XT25)
Materials & Labor
Tear-Off
Disposal
Workmanship Coverage
10 years
25 years
Transferable Period10 years12 years15 years15 years
Available FromShingleMaster & SELECT ShingleMasterShingleMaster & SELECT ShingleMasterSELECT ShingleMaster OnlySELECT ShingleMaster Only

* Applies to single-family detached houses. Duration for all other types of structures is limited to 25 years.

** Applies to single-family detached houses. Duration for all other types of structures is limited to 30 years.

All SureStart PLUS tiers require installation of a CertainTeed Integrity Roof System™ by a credentialed contractor.

Maximize Your Protection

The Integrity Roof System™

To qualify for SureStart PLUS extended warranties, your roof must be installed as a CertainTeed Integrity Roof System — meaning multiple CertainTeed components are used together as a complete system, not just the shingles.

RoofOps installs complete Integrity Roof Systems as our standard practice. We use CertainTeed shingles, underlayment, starter strips, ridge caps, and ventilation products together to ensure you qualify for the highest level of warranty protection available to us.

Learn About Our Installation Process

CertainTeed Shingles

Landmark, Landmark Pro, or premium designer shingles with Lifetime warranty

Underlayment

CertainTeed synthetic or self-adhering underlayment for moisture protection

Starter Strips

SwiftStart® starter strips for a clean, secure edge along eaves and rakes

Ridge Caps

CertainTeed ridge cap shingles for a finished, weathertight ridge line

Ventilation

Ridge vent and intake ventilation for proper attic airflow and shingle longevity

The RoofOps Advantage

Why Our ShingleMaster Certification Matters

Choosing a ShingleMaster contractor gives you access to warranty protection that most roofers cannot offer. Here's what that means for your home.

Up to 50 Years Coverage

Our 4-Star SureStart PLUS warranty extends full coverage to 50 years for single-family homes — far beyond the standard 10-year SureStart period.

Materials, Labor, Tear-Off & Disposal

With 4-Star protection, CertainTeed covers the cost of materials, labor, tear-off, AND disposal if a warranty claim is needed. You pay nothing.

12-Year Transferability

Selling your home? The 4-Star warranty transfers to the new owner for up to 12 years, adding real value to your property.

Certified Installation Quality

ShingleMaster contractors complete specialized CertainTeed training. Our installers know the exact techniques required for warranty-qualifying installations.

Dual Warranty Protection

You get both the CertainTeed manufacturer warranty AND our RoofOps workmanship guarantee. Two layers of protection for complete peace of mind.

Integrity Roof System Standard

We install complete CertainTeed Integrity Roof Systems as our standard practice — not just shingles, but the full system for maximum warranty eligibility.

Common Questions

Warranty FAQ

What is the CertainTeed SureStart warranty?
SureStart is CertainTeed's standard warranty included with all their shingles. It provides 100% coverage of materials and labor for manufacturing defects during the initial warranty period — typically 10 years for Lifetime shingles and 5 years for XT25 shingles. This coverage is non-prorated, meaning you pay nothing during the SureStart period.
What is SureStart PLUS and how is it different?
SureStart PLUS is an extended warranty available exclusively when a CertainTeed credentialed contractor installs an Integrity Roof System (multiple CertainTeed components). It extends full coverage beyond the standard SureStart period — up to 50 years depending on the tier selected. SureStart PLUS comes in 3-Star and 4-Star tiers (available through ShingleMaster contractors like RoofOps) and 5-Star tiers (available through SELECT ShingleMaster contractors).
What is an Integrity Roof System?
An Integrity Roof System uses multiple CertainTeed roofing components together — shingles, underlayment, starter strips, ridge caps, and ventilation. The more CertainTeed components used, the higher the SureStart PLUS tier you can qualify for. RoofOps installs complete Integrity Roof Systems to maximize your warranty protection.
What does the ShingleMaster certification mean for my warranty?
As a CertainTeed ShingleMaster contractor, RoofOps can offer you SureStart PLUS 3-Star and 4-Star extended warranty protection. This means up to 50 years of coverage for materials, labor, tear-off, and disposal — far beyond what a non-credentialed contractor can offer. ShingleMaster contractors have completed specialized CertainTeed training and demonstrated expertise in proper installation techniques.
Is the warranty transferable if I sell my home?
Yes. CertainTeed warranties are transferable to subsequent homeowners. With 3-Star coverage, the warranty is fully transferable for 10 years. With 4-Star coverage, it's transferable for 12 years. This adds significant value to your home when selling.
What does RoofOps' workmanship guarantee cover?
In addition to CertainTeed's manufacturer warranty, RoofOps provides our own workmanship guarantee covering the quality of our installation. This means if any issue arises from how the roof was installed — not just material defects — we stand behind our work and will make it right at no cost to you.
Does RoofOps also offer Owens Corning warranties?
Yes. While CertainTeed is our primary manufacturer partner, we also install Owens Corning products with their respective manufacturer warranties. Contact us to discuss which manufacturer and warranty option is best for your specific project.

Get the Warranty Protection Your Home Deserves

As a CertainTeed ShingleMaster contractor, RoofOps can offer you up to 50 years of extended warranty coverage. Schedule your free inspection today.